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Refunds and Returns Policy |
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General Returns Policy |
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You may return new, unopened items sold and fulfilled by GLOBE PHYSIOTHERAPY within 30 days of delivery for a full refund. Items should be returned in their original product packaging. All returns must include the packaging slip. GLOBE PHYSIOTHERAPY will pay the return shipping costs if the return is a result of our error. Just contact us via email, and we will guide you through the process. |
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You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item. |
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Items that are Not Returnable |
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GLOBE PHYSIOTHERAPY does not accept returns of the following items: |
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Any Item returned more than 30 days after delivery. |
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Hazardous items that are gas-powered or contain flammable liquids. (These items will say "This item cannot be returned" on their product detail page.) |
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Any product missing the serial number or UPC. |
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Downloadable software products. |
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Gift certificates. |
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Items purchased from sellers other than GLOBE PHYSIOTHERAPY. |
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Partial Refunds |
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Partial Refunds will be issued for the following items: |
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Any item that has obvious signs of use. |
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Any item not returned in the condition it was received. |
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Exchanges |
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If you received a faulty item and need to exchange it for the same item, contact GLOBE PHYSIOTHERAPY immediately. You have 30 days to exchange a product, after this date there is no refund. |
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